Mr. Klean Carpet Cleaning

Brought two rugs for In Shop Area Rug Cleaning, a 6×9 and a wool 8×11. We unrolled them in the driveway for inspection. Micheal said no problem and walked of to let Maria finish the paperwork and collect payment. When I came to pick up the rugs they all rolled up nice and neat and straight. Excited to take them home and roll them out. When I got home and unrolled the rugs the 6×9 looked acceptable. The 8×11 however was completely damaged and now a light shade of brown instead of white and the colored designs had run. Three spots on the rug had a completely different texture, looked like they were over scrubbed. Michael stated it was nothing he did. He refunded my money for cleaning the 8×11, but refused to pay for the damaged area rug. I took the area rug to a restoration shop in Santa Rosa that informed me that it would be good for a garage rug.

Was able to schedule a cleaning right away and when she came out she really paid attention to what needed to be done. Great price for a quick yet complete job!

As the owner of this company we strive to make your experience with us a pleasant one at all levels. If your experience is less than perfect, please let us know so that we can remedy it if at all possible.